1. Scope of this policy
This Privacy Policy applies to personal information collected by Juxing Furniture through this website, Facebook and Meta instant lead forms, email, phone, WhatsApp and other business inquiry channels.
2. Information we collect
Depending on how you contact us, we may collect your name, email address, phone number, job title, company name, country and city, buyer type, requested furniture products, estimated quantity, purchase timeline, delivery details and the content of your messages. We may also receive basic technical information such as browser, device, cookie and website usage data where analytics or essential website services are used.
3. How we use information
We use information to respond to inquiries, recommend suitable products, provide catalogs and quotations, discuss samples and customization, arrange orders and shipping, provide customer support, maintain business records, prevent fraud, protect our website and comply with applicable law. Where permitted, we may also send relevant follow-up messages about products or services. You may ask us to stop marketing follow-up at any time.
4. How information is shared
Juxing Furniture does not sell or rent personal information. We may share information only when reasonably necessary with service providers that support website hosting, email or customer communications, Meta lead services, order and payment support, logistics or shipping. We may also disclose information to legal authorities when required by law, or when needed to protect our rights, customers or services.
5. International processing
Juxing Furniture operates from China and serves customers in different countries. Your information may therefore be processed or transferred across borders. We take reasonable steps to limit access, use information only for legitimate business purposes and work with service providers that support appropriate safeguards.
6. Retention
We retain personal information only for as long as reasonably needed to handle inquiries, provide quotations and customer support, maintain business and legal records, resolve disputes, prevent fraud and meet applicable obligations. Retention periods may vary depending on the nature of the inquiry and any continuing business relationship.
7. Your choices and rights
You may contact us to request access to, correction of or deletion of your personal information, to withdraw marketing consent or to ask questions about our privacy practices. Some information may need to be retained where required for legal, security, transaction or record-keeping purposes.
8. Security
We use reasonable organizational and technical measures designed to protect personal information against unauthorized access, loss, misuse or disclosure. No internet transmission or storage method can be guaranteed to be completely secure.
9. Cookies, analytics and third-party links
Our website may use essential cookies and analytics technologies to operate the site and understand general usage. Links to third-party websites or services are governed by the privacy practices of those third parties, not this policy.
10. Children
Our products and business services are not directed to children under 18, and we do not knowingly seek personal information from children.
11. Policy updates
We may update this policy when our services, information practices or legal obligations change. The latest version will be posted on this page with its effective date.
12. Contact us
For privacy questions or requests, email l418275372@outlook.com.